Freight Courier Service
All items are sent on a signature courier delivery service. This means items are tracked & insured so in the event of any issues, you are covered on lost items that have not been signed for (unless you request the courier to leave the package without a signature). CourierPost & NZ Couriers are our main courier service providers.
Freight is calculated based on your order. The good new is that for consumable orders – Freight is FREE! Each product has a shipping guide that will advise if the item qualifies for free freight or provides an estimate of the freight cost for that particular item. The actual freight cost will be calculated and presented to you at the confirmation page before you submit your order.
- Auckland – 1 Working Day
- North Island – 1 to 2 Working Days
- South Island – 1 to 3 Working Days
Please note: Delivery times are estimates based on the courier companies suggested delivery time. Please allow an extra 1-2 days for rural deliveries
Please contact us if you require an urgent delivery. We will advise you of the price to your location.
Tracking Your Order
If your order has not arrived within the delivery time frame or if you would like your courier track information please click the “track order” link. Our staff will then provide you with your courier track information and will advise if any potential courier issues have occurred. We are happy to assist you with any courier investigation.